Beware of scammers! The ENPF warns of new schemes to defraud depositors.
Depositors have been frequently contacting ENPF branches, claiming that mandatory pension contributions are not being paid. Fraudsters, posing as Fund employees, call and report the discovery of several years of work experience not included in the total length of service for pension calculations, and offer to recalculate their pensions upward.
How do scammers operate?
To resolve these issues and establish a more trusting relationship, scammers provide addresses and invite depositors to actual Fund branches. According to depositors/recipients, for supposed convenience and faster service, the scammers offer to reserve an online queue and ask for a code from an SMS message. Unfortunately, some recipients have already provided the codes to the scammers.
Important to know: ENPF employees do not call or request SMS codes, passwords, card details, or other confidential information by phone, email, or messaging apps. ENPF provides all services absolutely free of charge. Pension payments are processed strictly in accordance with established legal procedures. If the caller knows your name, IIN, address, or place of work, this does not mean they are an official. This information could have been obtained by criminals from open sources.
How to protect yourself?
∙Do not share SMS codes or personal information with anyone under any circumstances.
∙Reject suspicious calls immediately if codes from messages are mentioned.
∙Verify the information yourself through official channels (call centers, official apps, or websites).
Contact the police at the slightest suspicion of fraud.
Be vigilant and warn your loved ones, especially elderly relatives!
